South Sound Solar Review 2024 - Is The Price Right?

Installer
Installing solar since 2009
9.0
(Expert Rating Score)

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Updated on 2023-06-14

South Sound Solar Overview

South Sound solar is a small-size solar installation company based in Olympia, Washington. It was founded in 2008 and also incorporated in the same year. They specialize in sales, engineering, design, and installing solar electric (photovoltaic) and hot water (solar thermal) systems for commercial and residential clients. They also offer turnkey systems and full-time consultation services. 

They have engineered, designed and installed over a thousand solar systems within their region from 2008 to date. Their staff have been certified by NABCEP. According to the customers’ review on one of the solar review sites, South Sound offers prompt installation and apt workmanship. 

 

South Sound Solar Services And Features

South Sound Solar Products:

South Sound is a top-notch local solar company with a penchant for satisfying its customers. They don’t only focus on solar services but also offer their best in educating the community on the importance of solar. They implement their services by making use of:

Solar Photovoltaic (PV) System: The solar photovoltaic system uses solar PV modules to directly convert light to electricity. The south sound solar uses different solar PV systems, including Grid-Tied solar PV, Battery backup, and Off-grid solar PV. They are very durable and offer good value for investment. 

 

Solar Panels: The solar panels are in different sizes and shapes, and south sound solar ensures each solar panel is customizable to suit each customer’s satisfaction.

 

eGauge for monitoring: South Sound solar gives their customers a free eGauge for monitoring the solar panels’ functionality. It tracks solar and energy consumption with 80% efficiency. 

 

Utility or Net Meter: This is occasionally called “spin the meter backward.” South Sound offers this electrical grid as a battery and extra energy store. Customers can use the energy during the summer as credits, then use the energy credit in winter.

 

Repairs: According to reviews, South-Sound is one of the few solar companies that offer free repair services to customers in that region. Their backup system is always ready in case of any malfunction. 

 

Cleaning Services: South Sound offers free lessons to customers on how to clean the solar panel to increase their longevity.

 

Solar Thermal System: South Sound also installs high-quality and long-lasting solar thermal systems.

 

Solar System Awareness: There is a wide range of outreach initiated by South Sound solar to create awareness of the use of solar energy and its benefits to customers, financially and health-wise. South Sound aims to ensure that everyone in its region is well vested with the knowledge of pure, safe, and highly economical solar energy.

 

South Sound Cost

The primary goal of south sound is to make solar as simple and affordable as possible. According to the customers’ review, south sound is not only proficient at its job but also very considerate when it comes to pricing. Their products and services are pocket-friendly, and customers are always willing to pay because they get good value for their money. South Sound partners with some loan companies to make it easy for customers to purchase the solar system and pay easily.

South Sound offers grants to commercial customers who run small-scale businesses. They facilitate Rural Energy For America Program (REAP) grants for agricultural and small-scale businesses to access renewable and reliable energy. Through South Sound, customers can access the Federal government solar tax credit, which is known as the Investment Tax Credit (ITC) and allows the deduction of 26% of the cost of installing a solar energy system from Federal taxes for both residential and commercial systems and there is no cap on its value. 

 

South Sound Legitimacy

South Sound solar is completely legitimate, and here are some facts to back up its legitimacy;

  • The company’s staffs have North American Board of Certified Energy Practitioners (NABCEP) certification.
  • They value transparency and a good reputation; all their contacts and emails have been verified. The contact details on social media platforms and official websites are the same. 
  • The company’s CEO is a UL Certified PV installer, and he’s the only one in Washington to be certified with such honor.

South Sound partners with numerous associations and suppliers including; NABCEP, American Solar Energy Society, Solar Installers of Washington (SIW), Northwest EcoBuilding Guild (NWEBG), Olympia Master Builder (OMB) and Thurston Climate Action Team.

Based on the numerous customer reviews, it’s proven that South Sound solar is not just a company with affordable services but also one worth the trust.

 

South Sound Maintenance

South Sound provides post-contract work of inspection, maintenance, monitoring, repairs, and cleaning their projects. Their scheduling is very flexible and aligns with the needs of the customers. They perform a yearly inspection and repair faulty solar panels. A greater part of the repair is covered by the 10 years warranty given during the purchase. If the warranty does not cover a part of the faulty panel, then the company’s technicians will take care of it at a very affordable price. 

According to their customers, South Sound has a great maintenance system, and they respond promptly to calls whenever the need arises. The company’s team members listen to complaints and offer the best repair services when called upon. They give timely replies via their emails and phone calls.

 

 

The SolarEmpower view:

South Sound is a tested and trusted Solar product company that offers good products and services to Olympia locals. Their services are cost-effective, and customers’ reviews show that they offer maximum satisfaction to their clients and get immense value for their money. Having delivered over 1000 excellent solar panel design and installation projects for commercial and residential clients in Olympia, Washington, South Sound is recognized by NYSERDA, and they are recognised by NABCEP, American Solar Energy Society, Solar Installers of Washington (SIW), and other reputable bodies in Washington.

 

 

Contact Details

Address: 4511 Lemon Rd NE, Olympia, WA, 98506 United States

Phone: (360) 352-7869

Email: [email protected]

Industry Certifications

ASES – American Solar Energy Society
ASES – American Solar Energy Society

Service Types

Residential Solar

Service Areas

Select State:

FAQ

Is South Sound trustworthy?

Yes! According to our research, South Sound is dependable. They are known for prompt responsiveness and professionalism.

Can South Sound provide good maintenance?

According to the reviews and attestation by their numerous customers, they provide the best maintenance services, which come alongside repairs within Olympia, Washington.

Can South Sound provide quality services?

From reviews, the customers are satisfied with the services provided by South Sound solar, and they have no regrets about working with them.

Can South Sound be recommended?

Totally! South Sound is highly recommendable according to their loyal customers.

South Sound Solar Solar Details

Established
2009
Licensing Information

General Contractor Licence: SouthSS902J3 | Electrical Contractor Licence: SouthSS902N7

Contact
Headquarters
4511 Lemon Rd NE
Olympia WA
98506
(360)-352-7869
9.1

South Sound Solar User Reviews

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Jessica Ellis
Jessica Ellis
February 6, 2023
KNOWLEDGEABLE AND PASSIONATE South Sound Solar…
KNOWLEDGEABLE AND PASSIONATE

South Sound Solar installed/upgraded our off grid system a little over a year ago. We purchased a property/home that had a homeowner built system. It was working... but way undersized and I had many safety concerns. We also started running a business on the property so we had much higher energy demands.

Kirk and his team evaluated our electricity needs and designed a system with the capacity to support our home and business. They installed a 8kw solar array, Sol-ark inverter and Northstar battery bank. They also connected us to a local dealer to upgrade our backup generator to something reliable and scaled. They not only upgraded our system but had a massive clean up job to deal with on the old system.... the team showed up every day on time and worked relentlessly. They were so thoughtful about the install that we only had to shut down power for a short period for a few days in a row. This was such a huge blessing for family and business to not have to be without power for 2 weeks!

Most solar companies won't even touch an off grid install, much less untangle the mess we had. Kirk's team was undeterred and was excited to have the project. Kirk is knowledgeable and well researched, he built a system for us and we love it!
Our battery bank recently had issues and he went to bat for us- battling Outback for over a month. He kept us updated the whole time and thank to his tenacity and persistence in them honoring the warranty we have a new fully functioning bank again.

If you want to go solar, call South Sound Solar. Great local company with a talented team.
Jim Brazil
Jim Brazil
November 26, 2022
It’s been 9 months so…
It's been 9 months so I can say with confidence that SSS does quality work. They were honest and on time, friendly and did a great job. We love not having a power bill.
Martin Rollins
Martin Rollins
August 23, 2022
I’m giving them a five,…
I'm giving them a five, all things considered. They've done great work for me and have clear explanations about solar products and systems. Kirk diagnosed the most recent problem and ordered the part, the inverter. It's taken a little bit longer than normal to resolve this. I know there were circumstances beyond anyone's control and stuff happens. In the end, though, quality work is worth waiting for.
Erica Chiella
Erica Chiella
April 26, 2022
Great product, great staff, great…
Great product, great staff, great price, great everything! I wish I could give more than 5 stars. I'm really glad I was referred to this company, thank you for everything.
David Conaway
David Conaway
January 25, 2022
5 stars. Called and…
5 stars. Called and spoke to Noah. He looked at my property on Google Maps and requested I send him so photos as there was a question about some trees in our yard. I emailed him these pics and he responded shortly thereafter letting me know solar would not be worth the investment. I really appreciate the honesty.
Lucilla Mendoza
Lucilla Mendoza
January 19, 2022
Chad is a great representative…
Chad is a great representative for the company. I haven’t decided if I will move to solar but I felt that this company was honest and helpful with low pressure to buy.
Bill Frost
Bill Frost
October 13, 2021
–READ CAREFULLY if you’ve had…
--READ CAREFULLY if you've had a solar sales guy come knocking at your door!

I was almost ripped-off by a smooth talking sales guy that came to my front door. Thankfully, I decided to call a local place (South Sound Solar) that has been around a long time, just to make sure I wasn't getting ripped off. You know, to get a second opinion.
Thank GOD I called South Sound Solar and talked to Chad. When I told him I was planning on moving to a new house in less than a year, he explained with crystal clear logic what solar wasn't a good move for me to pump-up the value of my current house. Can you imagine a salesman telling you NOT to buy something -- particularly when you've already self-identified as a mid-wit with money?

Chad, you are amazing. Solar is a great thing for most people in most situations, but it wasn't the right idea for me in my situation. I'm telling every person in my community to call South Sound Solar! There is a 26% out-right tax rebate that comes back to you if you invest in solar panels, and it pays itself off in less time than you might think. Give Chad a call, you'll be happy you did.
Dale janicek
Dale janicek
September 20, 2021
Don’t bother, there are others…
Don't bother, there are others out there. The installation crew was Fantastic. But you also have to deal with the office. I come from an administrative side of public service and these folks would not of had a job. I have to use two hands to count how many times I missed work because I was told that a crew or inspector was to show up that day. I never received a call, or did they even admit or know what I was upset about. Out of no where, then the crew shows up. I guess nobody works according to them. They were still looking for money. After the system is finally installed but It does not work they would not send out a crew to investigate why. I had to finally bother them enough to get the owner of the company on the phone to help me trouble shoot the problem.
The problem, they didn't turn on inverters. Office staff tells me I am wrong and the system is working. Go figure. You may have many hats, but if you can't do a job well you may need more staff.
Don Panton
Don Panton
July 8, 2021
Good job and nice people…
Good job and nice people

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