Icon Solar Power, Review 2024 - OH Solar Specialists?

Installer
Installing solar since 2009
10.0
(Expert Rating Score)

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Updated on 2023-07-01

Icon Solar Overview

Icon Solar is a mid-sized solar installation company based out of Milford, Ohio, serving the American Midwest states of Indiana, Ohio, and Kentucky. They are an affordable, highly reputable solar energy specialists, catering to residential and commercial clients.

The company has been in business since 2009 with an estimated annual revenue of $5 million in 2021. Icon Solar have numerous professional certifications and accreditations as well as being a Tesla Powerwall Certified Installer. 

 

 

Icon Solar services and features

Icon Solar Products

Solar Equipment: Icon Solar offers solar panel installations with 5 year workmanship warranties and 25 year equipment warranties. They use Tesla Powerwall batteries and micro inverters from Enphase Energy. 

 

Icon Solar Costs

Most of Icon Solar customer reviews we examined report that the company offers very competitive prices for their products.

Icon Solar provides 5 year workmanship warranties and 25 year equipment warranties. They also provide purchase/financing support and assist clients with information about available local, state, and federal tax credit/rebate and incentive programs to help lower installation costs and maximize long-term savings. They provide pre-installation assessments for the most optimal solar set up.

 

According to their website, a sample installation for a typical home using 1500kwh of electricity will cost:

Price Price after tax credit
Percent of electricity cost offset by solar 99% $36,109.94 $26,271.13
Percent of electricity cost offset by solar 49% $20,590.58 $15,237.03
Percent of electricity cost offset by solar 33% $14,771.79 $10,931.12
For a complete breakdown of their cost to benefit analysis, see their website
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Icon Solar Legitimacy

Our research found that they completed 2,199KW of installations in 2019, and more than 8,500KW of installations since the company was founded in 2009.

  • They have an A+ rating with the BBB with 1 complaint that has been resolved. 
  • Their solar installation technicians are NABCEP certified. They also do background checks on all of their technicians to ensure that they are trustworthy and professional. 
  • They are members of the Green Umbrella Regional Sustainability Alliance, Green Energy Ohio, and the US Green Building Council. 
  • They are a Tesla Powerwall Certified Installer.

SolarEmpower would have no qualms claiming that Icon Solar is a legitimate company. 

 

Icon Solar Maintenance

Icon Solar provides high levels of maintenance and continued support for their customer’s solar installations. Most customers are very pleased with the continued care they receive, with our experts finding very few complaints about the company’s maintenance. Their systems have a 24/7 monitoring system that is accessible by internet for when users are not home. 

 

 

The SolarEmpower view

Icon Solar are trustworthy solar installation experts and provide excellent services with high-quality installations. The North American Board of Certified Energy Practitioners (NABCEP) is the gold standard in solar industry certification, and all of Icon Solars’ technicians are NABCEP certified. 

Their comprehensive website is full of useful information and blog posts that will help educate customers on the most effective, up to date solar solutions the industry has to offer. It is obvious that they are experts in the field and take great pride in their work.

 

 

Icon Solar Contact details

Phone: 513-396-7777 (9am – 5pm)

Fax: 513-239-6109

Address: 50 West Technecenter Drive Suite K, Milford, Ohio 45150

Email: [email protected]

Facebook: https://www.facebook.com/iconsolar/

Service Types

Solar Panel Installation

Service Areas

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FAQ

Is Icon Solar worth it?

Our analysis found that Icon Solar are solar installation experts. Since they specialize exclusively in solar products and installations and do not offer any other services, they remain focused on providing outstanding solar service to their customers.

Are Icon Solar good to work for?

Icon Solar scored a 3.9 out of 5 stars from 5 employee reviews. Four of the employee reviews are very positive, while one former employee was not happy with work conditions. Aside from these reviews, there is not enough available data to make a judgment on the company’s work culture.

Is Icon Solar trustworthy?

We have found Icon Solar to be a very trustworthy company. All of the installation technicians at Icon Solar have had background checks to ensure they are trustworthy and professional. 

 

They are a turnkey contractor. This means that they handle every aspect of the installation process from start to finish and do not outsource or hire subcontractors for their work. Clients won’t have to deal with anyone other than an Icon Solar representative, which is important for quality control and a positive customer experience.

 

Our research found that the overwhelming majority of customers found Icon Solar representatives to be friendly, knowledgeable, helpful, very professional, and recommended them to others. 

 

However, there were also some complaints, including: problems with Wi-Fi signal not strong enough for their internet monitoring system, that it took several calls before they got a response, information was not given to them, problems with wait time to get warranty replacement parts from Canada. The Icon Solar representatives seem to be very concerned with their customers and quickly respond to try to resolve their complaints.

Can I cancel a contract with Icon Solar?

According to Ohio’s Home Solicitation Act, a customer may cancel a contract within 3 business days (Monday through Saturday are considered business days). If you would like further clarity on whether a contract can be cancelled after it has been signed, you should contact an attorney directly, or contact the Ohio Attorney General’s Consumer Protection Section at 800-282-0515. You can also contact Icon Solar to ask what their cancellation policy is.

Icon Solar Power Solar Details

Established
2009
Licensing Information

OH

Contact
Headquarters
50 West Techne Center Dr. Suite K
Milford, Ohio
45150
(513)-396-7777

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