Artisan Electric Review 2024 - Is The Price Right?

Installer
Installing solar since 2007
9.6
(Expert Rating Score)

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Updated on 2023-04-13

Artisan Electric Overview

Artisan Electric is a large service provider offering a full spectrum of solar services. Their offices are in Seattle, but they serve the greater Washington area, from the Seattle Metropolitan Area to Puget Sound, Olympia, and Bellingham. The business has been operational since 2007 and has grown substantially over the past couple of years, as they even had to move out of their initial offices in Vashon Island in 2013, to their current location. They have now 35 employees working for the company, but this number is continuously growing. As it is a private company, there is no information available regarding its revenue.

The solar provider offers turnkey solar solutions to residential and commercial clients. They also offer EV and install EV chargers and electrical services. Artisan Electric has many 5* reviews presenting a very positive image regarding their solutions, work, and price. While these are by far in the minority, we need to consider that there are a few negative reviews related to the price they charge for some services. Except for these few negative reviews, it appears as if most of their clients feel that their pricing is competitive and reasonable.

 

 

Artisan Electric Services and Features

Artisan Electric services

The mission of this solar provider is to offer clients a comprehensive service catering to all their needs to reduce energy consumption, by offering green solutions that also deliver on savings.

Design: Regardless of whether you have a residential or commercial property, the team will design a solar system that best suits your premises and energy requirements.

Installation: Their team of highly skilled professionals has earned themselves an outstanding reputation for excellence in the service they deliver. Most reviews available reflect on their friendly and professional service, skilled workmanship, and comprehensive approach.

Service: Artisan Electric’s after-sales services are highly applauded, and the team offers maintenance solutions to ensure optimal generation of solar systems.

EV Chargers: As part of the comprehensive solutions, this team also offers Tesla solar roof installation.

Electrical Services: They have a team of qualified and certified electricians that can take care of electrical services, making sure that they can offer a comprehensive service to their customers.

Tesla Solar Roof: They supply and install the more advanced way of solar installations. Tesla Solar Roof panels offer clients an alternative to conventional solar installation. This is a highly advanced solar offering that sets the brand apart from many of its competitors. 

 

Artisan Electric Costs

According to reviews, their pricing is relatively competitive in solar installations and products. However, there has been a review stating that their electrical services are highly overpriced. However, due to the limited volume of reviews echoing this concern, It is unclear whether this is only the case when electrical services are purchased in addition to solar installation or whether it is the norm for the brand. The team also assists their clients with the completion of paperwork to gain optimal financial benefits from their installation.

 

Artisan Electric legitimacy

  • The brand is not BBB rated.
  • It has several highly regarded professional certifications to its name. These are certifications like being a NABCEP Certified Solar Professional, Tesla Solar Roof Certification, and Tesla EV Wall Connector Charger Installer certification.
  • The company was founded by Jason Williams, a union journeyman, highly experienced as an electrician for residential and commercial properties. He founded the company as a signatory IBEW contractor.
  • To ensure that his team offers a high level of expertise, they hire professional electricians from Local 46hall.

 

Artisan Electric maintenance

While the company doesn’t explicitly offer maintenance as part of their service solutions, some reviews compliment the brand on the maintenance they offer on their installations. They offer a 25-year performance warranty on the same goes for their workmanship. 

 

 

The SolarEmpower View

Artisan Electric is a medium to large-sized company that offers comprehensive quality solutions and services in the solar, electric, and EV fields. While there are odd reviews that don’t offer them a good rating, these are by far in the minority, and it appears as if the company is a trustworthy provider. The latter being an observation backed by their many years of success in the field, establishing their name and growing their brand. It is with confidence that we give this brand 9/10.

 

 

Contact details:

Phone: (206) 557-4215

Address: 969 S Nebraska Street Suite A. Seattle, WA 98108

Email: [email protected]

Industry Certifications

ASES – American Solar Energy Society
ASES – American Solar Energy Society
Solar Power World
Solar Power World

Service Types

Residential Solar
Commercial Solar
Energy Monitoring System

Service Areas

Select State:

FAQ

Is Artisan Electric worth it?

According to the many positive reviews that the company has received, it appears as if they might not be the cheapest option when you want to switch to solar but they do offer value for money, making them worth it.

Is Artisan Electric good to work for?

Since the company was founded, its team has expanded and they are employing qualified professionals. It appears as if they offer a good working environment and while they only have three reviews regarding the company environment, these three reviews gave them a relatively high score. There is no sign that it is not a good company to work for.

Is Artisan Electric trustworthy?

Yes, the many positive reviews testify to trustworthy services and products and the brand enjoys association with some of the most prominent names in the field globally. These are names like Tesla and LG.

Is Artisan Electric recommended?

Yes, our team can’t find any valid reason that would exclude them from the recommendation.

Artisan Electric Solar Details

Established
2007
Licensing Information

ARTISEI936L1,#ARTSEI878DN

Contact
Headquarters
969 South Nebraska Street Suite A
Seattle WA
98108
(206)-557-4215
9.0

Artisan Electric User Reviews

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Ed Willis
Ed Willis
January 16, 2023
Wanted to get solar installed…
Wanted to get solar installed got a number of competitive quotes. The reason I went with Artisan was the extremely friendly service from Jeff Bennett, he was very patient taking extra time to explain the process. The price was also comparable with the other quotes I received.

I was really glad I went with Artisan their entire process from start to end is designed to keep you in the loop with what is going on. They are very flexible and communicative. They did exactly what they said they would each and every time.

Quality install (no roof leaks!) and worked with me to minimize the cosmetics of the install to the street front.

It really made me feel like that they had my back during the entire process and really cared about their work.

Case in point - Jeff went to bat for me when PSE screwed up and was taking a really long time to turn the system on (> 30 days - out of Artisan's control), which I really appreciated.

Only suggestion I would have for them for future improvement would be to make sure they seal the lines coming in and out of the house and not using blue painters tape for the labels, but that was caught on the inspection and fixed promptly.
Christy Clement
Christy Clement
December 23, 2022
Artisan installed our solar panels….
Artisan installed our solar panels. Highly recommended to anyone looking. They’re communicative, they handle all the permitting, communication with the electric company and even filled out our tax credit form for us. Everyone was extremely professional, they clearly know their craft and I would recommend them in a heartbeat.
Craig Bennett
Craig Bennett
December 13, 2022
Great company. The electricians and…
Great company. The electricians and installers were nothing less than completely professional. It was comforting to observe how great they were. The first encounter I had with the salesman was close to same. It was obvious the salesman knew his product BUT it was obvious he was scared of heights. Even though he was pretty shaky in the knees he was still excited to get on roof and explain all aspects to me. I have nothing but positive comments on entire process.
Joshua H
Joshua H
December 6, 2022
We worked with Artisan Electric…
We worked with Artisan Electric to add solar power to our home this year. Every person we worked with, from sales to installation, was easy to talk with, clearly knowledgeable, and professional. The solar panels are working great, and help position us for a future electric vehicle.
Ritvik Mishra
Ritvik Mishra
December 1, 2022
Edit: Artisan responded here saying…
Edit: Artisan responded here saying they would reach out to me. A week later they have still not reached out to me.

Another edit: About a month after that last edit I filed a report with the BBB and now the two final issues (meter error and referral bonus) were resolved.

Many negative experiences with Artisan.
- before paying a deposit they told me 2 months before install. immediately after paying it became 4 months
- the crew left tons of trash at my house. not just packaging from the equipment - months later I am still finding food wrappers and plastic utensils in random places. didn’t apologize or anything when I reported this, they sent some to clean up, there was still plenty of visible trash when they left.
- I was referred by another customer, and they are supposed to receive $500. I have asked multiple times and they have not sent it
- my meter is reporting some error, I have asked many many times, they’ve said they would get back to me and send someone to take a look, but for the last several months they just haven’t even responded to my emails

Overall, pretty awful experience.
Liz Tucker
Liz Tucker
August 31, 2022
After a few delays due…
After a few delays due to Covid, staffing problems and previously booked commercial projects, Artisan finally installed our electric car charger. Artisan provided excellent service with professional electricians who patiently answered all my questions. Highly recommend Artisan!
Dave McCaul
Dave McCaul
July 15, 2022
Of the four solar companies…
Of the four solar companies I got an estimate from, Artisan was the most thorough. I also appreciate that they took the time to explain about solar panel sourcing and manufacturing, and were not at all pushy. I highly recommend!
Mark Dellplain
Mark Dellplain
June 17, 2022
Attention to detail and communication…
Attention to detail and communication have been very good.

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