Arcadia Solar Overview
Arcadia Solar is a medium-sized solar panel installation business founded in 2009. The company is based in Tempe, Arizona, but has been continually expanding to meet the growing power needs of large population areas throughout the American Southwest, including parts of Nevada, Texas, and California. With a team of approximately 47 employees, the company’s revenue is estimated to be around $10-50 million.
The company currently caters to residents in various parts of Arizona, Nevada, Texas, and California. Based on the review databases we trawled, Arcadia Solar has an average 3.8-star rating in 35 reviews over the past two years. While 22 satisfied customers left a 5-star review, 13 customers left four or fewer stars, along with their complaints. The majority of reviews claim that the price was sustainable and as quoted.
Arcadia Solar Services and Features
Arcadia Solar Services
Arcadia Solar is Arizona’s Full Service Solar Company, which means it takes control of the whole Solar Installation production process for you, from designing to paperwork to installation and service. Here are their key features:
Solar Systems: Arcadia Solar offers high-end grid-tied and hybrid solar systems from various brands, including Panasonic, LG, Q-Cells, SolarEdge, and Solaria.
WattWise: Arcadia Solar offers WattWise, smart software that allows you to monitor how much power your system is producing and how much energy you are using.
Storage: Arcadia Solar offers high-capacity, ultra-efficient LG Chem batteries, allowing customers to bank extra energy produced by the solar system for rainy days.
Arcadia Solar caters its products to places around their offices based in Arizona, Las Vegas, El Paso, and Fresno.
Installation Costs & Processes
Costs
Arcadia Solar gives you the option to purchase or lease your system. If you choose to purchase your system, either with cash or by taking out a solar loan, you will be the owner of your system straight away. The advantages of purchasing are greater savings in energy and federal tax. By leasing, you will pay a fixed monthly cost, with the advantages being a lower initial investment and no responsibility for repairs or maintenance.
Most Arcadia Solar customers report that the company offers high quality and a better price, helping them save bucks on APS bills. However, there are at least five customers who write that they now actually pay more for electricity, with both APS bills and the cost of the solar panels. One customer writes that she has been having to pay both for the electricity as well as the solar panels, getting into a large debt. Others complain that the company has been slow to respond to their concerns and problems. In response to these complaints, Arcadia Solar says that they are working hard to resolve these issues.
Overall, Arcadia Solar seems to provide great service with quoted pricing, along with financing options. However, we recommend that customers thoroughly consider all their options and be sure that they can handle the repayments and costs before choosing to get a solar system.
Legitimacy
Arcadia Solar is a highly legitimate company. Here are some of its most recent accreditations:
- Its headquarters is in Tempe, Arizona, and it is a BBB-accredited business.
- It holds ownership of ongoing licenses for its offices based in Arizona (ROC #274117, 273020, 276339, 276921), Nevada (Licence #0079732), Texas (TECL #35628), and California (Licence #1012172).
- Arcadia Solar’s North American Industry Classification System (NAICS) code is 621210.
- Arcadia Solar Solutions’s Owner is John Murphy, an experienced Owner with a history of working in the real estate industry.
- Arcadia Solar is transparent about its contact details, providing its location, email, and phone number on its website for ease of contact.
Maintenance
Of the 35 reviews on Arcadia Solar, 12 customers were clearly dissatisfied with Arcadia Solar’s levels of maintenance and customer care. These people found the company unprofessional and hard to get into contact with, especially when problems arose in the system after the installation.
Despite this, on the other end of the spectrum, 22 happy customers have left positive reviews that show the bright side of Arcadia Solar. They write that they had an enjoyable experience with the prompt, professional, and courteous team and have had their systems running for 1, 2, or 4 years without any issues and saving a lot of money.
The SolarEmpower View
Overall, Arcadia Solar seems to offer great high-quality services, striving to offer their best. Concerning the few negative reviews on Arcadia Solar, we advise customers to be fully aware of the costs and possible issues that may arise in a solar system and encourage them to build a strong relationship with the company to be on the safe side.
